Introduction to Quality Control for Small Businesses Training
Gain a foundational understanding of quality control
Difference Between Quality Control and Quality Assurance
Quality control focuses on identifying and correcting defects in products, while quality assurance is a proactive approach to prevent defects by implementing effective processes.
Understanding Customer Expectations
Understanding customer expectations allows a business to tailor its quality standards to meet or exceed what customers value most, leading to greater satisfaction and loyalty.
Importance of Documentation
Documentation helps track quality control efforts, identify recurring issues, and provide a basis for continuous improvement.
Implementing Quality Control Procedures
Understand how to implement effective quality control procedures to monitor and maintain quality standards.
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