This course is designed to help employees recognize, understand, and appropriately respond to various behaviors in the workplace. It covers key topics such as understanding personal biases, handling difficult behaviors, effective communication, stress management, and conflict resolution.

What you'll get:

• Module 1: Introduction to Behavioral Awareness and Conflict Resolution
• Module 2: Understanding and Recognizing Bias
• Module 3: Recognizing and Responding to Different Workplace Behaviors
• Module 4: Effective Communication Skills for Behavioral Awareness
• Module 5: Managing Stress and Emotional Triggers
• Module 6: Conflict Resolution Skills
• Module 7: Creating a Positive and Inclusive Workplace Culture